mail server config

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====
on the iredmail-pro-ldap-2.1.1
I added a domain pointer A record pointing to my ip
also a Name server NS record pointing to my hosting provider
the server will not send or receive
it times out on the incoming mail
the outgoing mail says sent but nothing sends.
I am using mail.mydomain.com for both with TLS on Port 993 (incoming) and TLS on port 587 (outgoing)
I have checked all my conf files